FREQUENTLY ASKED QUESTIONS

Where do you ship?

We ship all around the world... Please provide here you own shipping information, including times, prices, options etc.



How long will it take to receive my order

🚚 Shipping & Delivery:

  • Processing Time: 1 business day
  • Estimated Delivery: 2–3 business days (depending on location)
  • Tracking Provided via email once your order ships

What payment methods do you support?

💳 Supported Payment Methods (UAE & KSA)

We support the following payment options:

✅ 1. Cash on Delivery (COD)


Available in most cities in the UAE & KSA.
You can pay in cash when the package is delivered.

ONLINE PAYMENT COMING SOON

How can I track my order?

✅ 1. Check the confirmation email or SMS

Tracking number or order ID.
The email/SMS usually contains a link to track your order directly.

How can I get a refund for my order?

💰 How Can I Get a Refund for My Order (Within 30 Days)?

We’re here to help! You can request a refund within 30 days of receiving your order by following these steps:

✅ 1. Check Refund Eligibility

You may request a refund if:


damaged, defective, or not as described


unused and in original packaging)


30-day return window from the delivery date

✅ 2. Contact Us

Please send us the following details via email or our contact form:



(if item is damaged or incorrect)

✅ 3. Return the Item (if required)


If your return is approved:

We’ll arrange a pickup or provide a return address

Make sure the item is securely packed


✅ 4. Receive Your Refund



Refunds will be issued to your original payment method or via bank transfer/cash (if COD)


5–10 business days to process after the return is received